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CLICK HERE : DOWNLOAD AND COMPLETE SAMPLE ORDER FORM
complete the information in the form and Email it to info@sanglobal.com or Fax it to (800-646-5940)
Please provide all the information including-
- Company Information
- ASI / SAGE / PPAI membership
- Billing address
- Ship to Address
- Ship Method and UPS/FedEx account no.
- Any other instructions in details
- Credit card information.
We request you call us to confirm the timely receipt of your sample order. Customer will be responsible for delays due to non-receipt or incomplete information.
While we strive make your buying experience smooth and efficient, however, we request to read to our sample policy below.
All Samples are non-refundable and non-returnable. All sample sales are final.
Sample orders are processed within 2 business days of receipt.
Random Samples
Unless specifically requested we will ship a random sample. A random sample is a product sample that is pre-existing and sits in our warehouse either un-imprinted or branded with an imprint from an order we produced for a previous client.
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Sample Prices
All sample are charged. We offer a limited credit for the cost of the sample (excluding shipping) toward an order placed with us within 30 days from receipt of sample as long as the order value is at least $500.00 (Excluding decoration or shipping) . Maximum sample credit is limited to $10.00. If multiple samples are ordered, we will only credit against the actual items that are ordered, not all samples. All sample are charged on first column price.
Paper and Email Proofs
First two Paper proof are free of cost. If additional changes or paper proof are requested the cost is $8.00 per additional proof. Virtual Sample are charged @ $8.00 each. Paper proof for imprint orders are at no charge if camera-ready artwork is provided. For embroidery samples, digitizing fee will apply. Signed approval is required prior actual production.
Pre-Production Samples
Preproduction sample is recommended, although is not required. Customers are responsible for production accuracy if sample is waived. Allow about 5-7 days for sample production.
A pre-production sample differs from a random sample in that the item is emblazoned with your specific logo and/or copy. A pre-production proof or sample, is a process where we actually set-up one item on an appropriate print press and customize accordingly. We then ship the sample to you for your approval.
There are costs and time tables associated with this process. Since all of the screens, films, plates, set-ups, color separations, digitizing, etc., needs to be completed prior to running a sample, we will charge the listed price that corresponds to the item, print process and colors of imprint. Costs will vary depending on the item, process and work that needs to be performed. Please contact us for the cost of pre-production sample.
The process itself can take anywhere from 5 to 15 business days depending on the item and work that needs to be performed. Full production will be scheduled after proof approval.
Please contact us for the quote on customs samples for overseas production. Overseas custom samples of upto $100.00 may be credited towards order if order is placed within 30 days of receipt of sample, for order value of $10000.00 or more. Samples are marked "sample / not for resale" as required by US customs. Allow 3-6 weeks for overseas pre-production sample. All overseas sample orders will requires 100% advance payment.
For further information, please email us at info@sanglobal.com
